Have a moment to consider the last time you needed to update your smartphone. You probably did not walk straight into the merchant and catch the first telephone you saw. If anything, you might have taken a while to check at a number of diverse smartphones, compare a few brands and styles and then eventually settle on the one which best fit your needs today and in the future.
While purchasing the latest and best smartphone might not be just like a large scale restaurant point of sale purchase, both experiences carry more similarities than differences. By way of example, if you’re searching for a potential POS system, you should probably consider how easy the system is to utilize. In the event you and your employees do not know how it works, you probably will not be taking full advantage of all of the things it could potentially do.
There are an assortment of choices currently available on the current market, and every system has its own advantages and pitfalls. Is there a chance of your systems becoming greasy? Wet? What if an employee drops your POS tablet on the ground or bottled water on it? Can it continue to work after falling on the floor a few times? These are just a few of the numerous questions a restaurateur should consider before deciding what system to select.
Software and Cloud Computing
The first point to consider when buying a new POS system is if it’ll be a traditional one which stores data on site or a cloud-based one which utilizes the web to store information at off-site centers. On-site terminals require more memory and bigger hard drives to store all of the information, while cloud-based systems such as PAR’s Brink POS applications use less space and have fewer hardware requirements, which makes them more nimble. You can find out more about cloud-based POS systems in chapter one of our eBook.
When choosing the ideal restaurant POS software for your own needs, it is worth taking a minute or two to think about what aspects of a cloud-based system are most appealing to you and your organization. Think about the monthly cost associated with unique choices, what add-ons can be found, how the program interacts with your existing hardware and if 24/7 service is available if a problem pops up. PAR has been growing POS hardware and software for four decades, and that sort of ability and depth of knowledge is challenging to replicate. This makes PAR a excellent choice for everybody in the world’s largest quick service restaurants to the local coffee shop down the street.
Touchscreens and Hardware
Today, fast service restaurants and other fast casual places use touchscreen terminals to place orders. Even though the manner of touchscreen a restaurant chooses is largely based on taste, Projective Capacitive (PCAP) and Resistive Capacitive displays provide different advantages depending on the sort of environment they will be utilised in.
PCAP displays allow for multi-touch capacities, better touch precision, provide high-quality graphics and may even support drag and drop choices. The disadvantage to this type of display is that it will be more expensive when compared with Resistive Capacitive touchscreens. Additionally, it does not work well when workers are trying to ring in orders while wearing gloves. The glass on PCAP displays is also exactly the same as what you might find on a smartphone, so it’s a little less sturdy than its resistive counterpart.
Resistive touchscreens are somewhat more rugged and come at a lower price point than PCAP displays, but do not provide multi-touch support and have poorer contrast graphics. On the bright side, these displays can nevertheless be used while a worker is wearing gloves, or they may use a stylus. They are also more resistant to dust and water, but the display’s increased sturdiness means the operator must press down harder to enroll an action.
Looking into the Future
Exactly like your smartphone, laptop or favourite NFL wide receiver, there is a time once your restaurant POS system begins to drop a step. The normal POS system lifecycle is about 5-7 years, even though it can decrease or boost some depending on how customers and employees interact with the gear.
If you are considering your next piece of hardware, bear in mind what things might look like later on. Today, customers have a range of unique ways to remain connected with their favourite eateries, from ordering online through mobile apps to kiosks or purchase at table pills. According to the Restaurant Technology at 2016 Industry Report, approximately four out of five restaurant operators said technology helps them drive sales, increase productivity and compete against other people. To keep up with the fast changing landscape, using a POS system that’s easy to upgrade, update and use is paramount for success.
Consumers are mainly after the identical technological fashion, mirroring those in the restaurant sector. About two-thirds of adults, and over three-fourths of those ages 18-34 say technology raises advantage. Over half of all adults also agreed that technologies both speeds up their overall service time and increases order accuracy. It should not come as a surprise, but customers actually enjoy getting the food that they ordered fast.
By picking a POS system that’s strong and flexible enough to take advantage of today’s choices, your restaurant may cultivate an atmosphere where it is easy to pivot based on the ebbs and flows of this business. PAR’s EverServ® 8000 Series can handle an assortment of integrations easily but also accommodate future business requirements and changes in customer tastes.
At the end of the day, your POS system should be making your life easier. By ensuring that your equipment is agile enough to change with the business and will help you build a loyal fan base through exceptional promotions and applications, your company will be far better positioned to compete in an ever-evolving business.
►►► ConnectPOS is a cloud-based POS software compatible with multiple platforms including Magento, Shopify & Shopify Plus, and BigCommerce.
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