Have you ever jumped to do dishes or stepped in as a busser on your restaurant for a member of your group chose to not appear daily? Despite doing everything possible to interview and hire the most reliable individuals, the term”no call, no show” is common in the food and beverage industry for a reason, and turnover will hamper any boss’s dreams.
The Bureau of Labor Statistics estimates an annualized employee turnover rate of 73.8percent in hospitality, making it the 2nd biggest industry rate beside engineering. Your time is valuable, so why should you be spending it looking for cooks and bartenders per week?
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Staffing your restaurant through uncertain times can be challenging. You do not have to add employees to your roster that you don’t need or can’t afford to pay if things slow down. However, there are tools available that offer flexible staffing which will help you take your schedule day by day depending on your current needs.
What is Flexible Staffing?
On-demand hospitality staffing is a solution that provides managers access to workers when they need them, whether that’s in a few days or a few hours. The same way that we can buy food through an app that is delivered to our door, an executive chef could get a prep cook to appear and work for the day. As we become used to everyday conveniences through an app, you might also rely on technology to solve your staffing difficulties.
Flexible staffing options give restaurants access to temporary workers to meet staffing demands on a shift by shift basis. Flexible staffing platforms match contract workers who have expertise in a particular business with firms who need additional support.
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When to Use On-Demand Staffing
There’s a range of approaches to use flexible staffing in the restaurant industry, whether it is a part of your routine operations or simply utilized at a pinch, you have access to thousands of professionals at your fingertips.
- Last Minute Call Outs: Gone are the days of managers needing to step in! Technology enables you to connect with talented professionals with just a couple clicks.
- Surge in Business: Many businesses face changes in demand based on seasons, holidays, and special events. This leaves them with more workers on the payroll than needed. Avoid that problem simply by getting extra staff when you need them.
- Recruitment: Whether you’re between hires or intentionally recruiting, using flexible staffing allows you fill the gaps without missing a beat. Additionally, the person that fills the shift may only be the person you’re trying to hire.
Irrespective of the staffing requirement, staying flexible empowers you to tackle it effortlessly.
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What Happens are Best for Flexible Staffing?
As a restaurant there are lots of roles that simply do not make sense to fill with temporary labor. You want your servers to know your menu and POS system and your bartenders to know your drink menu. Back-of-house (BOH) is where flexible staffing can actually shine.
These are functions that work good for elastic labor solutions:
- Event Chef
- Line Cook
- Prep Cook
- Food Assembly
What’s more, if your restaurant also does events or catering orders, flexible labor might be a fantastic solution to get additional support and keep your restaurant working smoothly. Here are some additional roles that work well with flexible staffing:
- Banquet Captain
- Banquet Server
- Banquet Setup
- General Labor
Ghost Kitchens and Delivery Staffing
If you are trying to get the most from delivery apps, flexible staffing may be an answer. Any cook will tell you that preparation is critical, which rings true for developing delivery orders, too. Keeping a pulse on what is being arranged to-go on a weekly basis will make it possible for a ghost kitchen to prepare beforehand. It’s possible to put cold meals, sauces, even utensils and napkins together prior to service or times ahead. Every one of those things may take only seconds to develop but those minutes can make a gigantic difference.
With a new way of maximizing revenue, you’ll also likely need to get enough kitchen workers to fill orders. With an on-demand staffing platform for example Qwick ensures you’ve a variety of talented food and beverage Professionals extended in minutes.
Flexible Scheduling Made for the Hospitality Industry
Qwick delivers flexible, on-demand staffing that’s especially helpful when there’s hardly any budget to hire new employees, or current staff may quickly become sick or call out. Our digital on-demand staffing platform matches restaurants with experienced, vetted food and beverage professionals in minutes.
The Program enables restaurants to Access flexible budgeting and scheduling by setting their own change speeds, while still being able to be certain they are never caught short-handed