A couple of new restaurants struggle with the idea of if it is advantageous to delve into the food delivery marketplace. While restaurant traffic trends have shown that the delivery business is on the rise, it’s still an extra investment and, thereby, an excess risk to undertake.
Food delivery industry statistics suggest that the industry will eventually account for nearly half of restaurant revenue by 2023. So, sensible business owners will explore the expanding food delivery trends, and read the latest restaurant delivery service information to ascertain how the business is moving.
To help you keep up-to-date, we’ve produced a list of the greatest trends in the food delivery service industry now.
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Best Food Delivery Trends
- Outsourcing Shipping
The fastest growing restaurant visitors trend in 2020 was the outsourcing of transport to third party fleets. In order to meet the larger requirements for delivery, many restaurants necessary to associate with distinct delivery suppliers.
While this shift caused a growth in food delivery, businesses have lost some of their autonomy. Despite having access to a larger regional market, companies allocated operational direction to outside entities. Many small business owners fear that their customers‘ experience will suffer. To assuage these fears, it’s possible to incorporate new food delivery management applications on your business model. However, you’re still putting the confidence of your clients into the hands of another business.
- Convenience is King
The key to gaining market excellence is undercutting your opponents in price. However, the current food delivery trends demonstrate that the best way to get a larger slice of the market share pie is to beat out your competitors in regards to the simplicity of your product and support.
Modern customers elect to take higher delivery fees so that they can forego waiting in a restaurant or even preparing a meal at your dwelling. If they could have their meals delivered without engaging with another human, that’s even better.
This tendency is quite evident if you inspect the habits of millennials. The National Restaurant Association reported that 74 percent of millennials prefer delivery, and 34 percent of customers choose takeout if they could simply push a button to make their purchase.
- In-House Delivery Fleets
Third-party delivery fleets have shifted the company, but they haven’t completely taken over the collection. Recently, some companies chosen to boost their in-house delivery solutions, forming their own fleets.
By opting to collect their in-house delivery fleet, these restaurants obtain a bigger portion of the delivery revenue that would otherwise see their outsourced counterpart. Adopting this method may look to be a no-brainer, so why would any company willingly give their earnings? Because in-house delivery takes a huge investment in technology and infrastructure to keep pace with demand. Businesses must install innovative point of sale systems, train and manage drivers, and maintain costly delivery dispatch applications.
All these systems will have to work smoothly to provide exceptional customer service. If a company can manage to wrangle all these moving parts, they may finally find a net profit from maintaining their delivery service in house.
- Deliver by Tweet
Social networking is a society-changing phenomenon that nobody fully predicted. Initially, Facebook was just a way to find old classmates. Now, platforms such as Instagram act as a gateway for media consumption and buying.
1 such standout is Twitter. What was once a place for witty retorts and banter has developed into much more. Case-in-point, take Domino’s Pizza. This company had the revolutionary idea to simplify the delivery process by getting their dedicated customers order a pizza with one emoji.
They had their clients create simple profiles attached to Domino’s online delivery platform, where they stored client information and their most-ordered pizza. Then, in case you posted one pizza emoji into Domino’s Twitter account, they would deliver a hot pie directly to your door.
- Delivery with Drones
One of the more innovative food delivery trends of 2020 was the incorporation of drone technologies. Drones have become the future of fast delivery: they are free from irregular traffic patterns and possible driver accidents, and they’re ready to fly red lights.
Even though some countries and regions may take more time to embrace this system of food transport due to flight regulations (and to a lesser extent, food pirates), drones are a fad that’s not going away anytime soon.
- Tracking Delivery Analytics
Together with the stations of delivery opening up, it’s becoming more and more critical to keep analytics and examine your operational efficiency. As they say, what gets measured gets managed. You would like to inspect your delivery service regularly, and to do that effectively, you need to measure your personal data.
In hopes to stay ahead of their competition, companies invest heavily in systems that can measure, analyze, and improve their delivery performance prices.
What’s Next in Food Delivery Trends
As we enter a new year, most these food delivery trends will continue to keep their momentum and start evolving to present a top customer experience. To keep consistent with these changing innovations, you call for a point of sale platform that is flexible and agile. Revel Systems can help. We have developed an intuitive software package meant to deal with the most complicated delivery choices. Contact us today and test our services with a free demo!
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